Yes AI Consultants

Yes AI Consultants the registered business name of Yes Right Pty Ltd, is a Victorian business that develops and implements phone answering and virtual reception services for Australian organisations.

Its voice agents answer inbound calls, respond to common questions, capture enquiries and arrange appointments. Services connect with customers’ calendars and business systems to support call handling and follow-up.

The business starts by reviewing how a customer handles calls, enquiries and appointments. It then configures a voice agent using the organisation’s service information and call-handling requirements.

Services include:

• consultation and implementation
• voice agent configuration and testing
• integration with calendars and business systems
• ongoing support and updates to business information and call flows.

The solutions use speech recognition, language models and speech synthesis to manage spoken conversations. The business tests common enquiries and booking workflows before launch and provides ongoing support after implementation.

The focus is helping businesses respond to customers during busy periods and outside normal operating hours. Customers can discuss their requirements through the website.