Tern Visa

Tern Visa is an Australian software company that uses artificial intelligence and legal expertise to streamline Australian visa applications. We operate both direct-to-consumer and business-to-business, helping travellers, students, workers and their employers navigate a complex, rule-driven system with less friction and lower risk.

Our platform combines large language models, structured decision rules and workflow automation to collect information, check it for consistency and prepare visa applications against current policy settings. An Australian immigration lawyer oversees our processes and reviews higher-risk matters, ensuring AI outputs are grounded in real legal practice and compliance requirements.

Businesses use Tern to support staff, customers or students who need visas, while reducing the manual effort and specialist knowledge required in-house. Our goal is to make expert-level visa preparation accessible, predictable and scalable without sacrificing accuracy or regulatory compliance.

How we enable AI adoption:
Tern Visa works with businesses that need to support customers, employees or students applying for Australian visas but do not want to build and maintain their own specialised immigration capability.

• our system uses large language models, structured rules and document automation to guide applicants through tailored question flows
• validates information, highlights risks and assembles application-ready material
• operates inside a controlled workflow with policy-driven rules, audit trails and human oversight from an Australian immigration lawyer, so businesses can adopt AI safely and in line with regulatory expectations.

Partners such as education providers, recruiters, travel agencies and global mobility teams can integrate Tern via secure web portals or APIs, reducing manual case handling, improving consistency and giving applicants clearer expectations on process and timing.

For individuals:
Tern Visa helps people apply for Australian visas with less confusion, stress and wasted time. Instead of interpreting complex government websites and scattered checklists, applicants answer clear, guided questions in plain language. Our platform uses AI and lawyer-based rules to tailor those questions to the person’s situation, check answers for gaps or inconsistencies and generate a structured list of exactly what documents they need.

Consumers can upload documents from their phone, track progress and receive reminders when something is missing, rather than relying on email chains or guesswork. Higher-risk or more complex cases are escalated for review by an Australian immigration lawyer, so automated checks are backed by real expertise.

This combination of AI and legal oversight reduces avoidable mistakes, improves the quality of applications and gives people better visibility on where they are in the process – making travel, study or work plans easier to organise and less stressful.