Talk AI

Talk AI Pty Ltd is an Australian technology company that builds AI Voice Agents for sales, customer service and operational automation.

The company helps businesses use advanced AI in practical ways. Its voice agents work across inbound, outbound and web-based channels. They handle tasks such as:

• lead qualification
• appointment booking
• answering FAQs
• customer support.

Agents work in real time and integrate with CRMs, phone systems and web platforms. This allows businesses to adopt the technology without changing existing workflows.

Talk AI offers:

• templated agents for fast deployment
• custom-built agents for complex needs.

Each agent is designed for natural interaction, low latency and measurable results. Services include:

• strategy
• development
• integration
• testing
• optimisation
• ongoing monitoring.

Clients include businesses in real estate, finance, FMCG, hospitality and professional services. By automating repetitive tasks, Talk AI helps teams:

• improve conversion rates
• enhance customer experience
• focus on higher-value work.

Talk AI follows a structured, end-to-end service model to ensure speed, reliability and results. The process starts with discovery, where the client’s goals, workflows and systems are reviewed. This informs the design of a voice agent that fits the business and integrates smoothly.

Development includes:

• prompt engineering
• building a knowledge base
• integrating speech-to-text, large language models and text-to-speech.

Agents are tested in real-world scenarios to ensure they handle varied inputs and edge cases.

After deployment, Talk AI provides:

• campaign management
• proactive monitoring
• continuous optimisation.

Performance is tracked using analytics to improve scripts, logic and workflows.

By combining technical expertise with operational oversight, Talk AI delivers consistent, high-quality voice interactions that drive business growth.