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Support Sorted

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SupportSorted is an Australian health technology startup improving how elderly people and people with disability access health professionals. We focus on psychologists, occupational therapists, speech pathologists and physiotherapists – presenting them as individual clinicians rather than just organisations.

Our platform uses artificial intelligence to match participants with relevant professionals based on need, location, language, availability and funding eligibility. This helps people and their carers find clinicians they “click with” – a factor linked to faster and more effective therapeutic outcomes.

SupportSorted helps allied health professionals grow their practices by connecting them with well-matched participants, reducing admin and increasing long-term engagement.

We work with health providers, aged care and disability organisations to enable ethical AI adoption in client referral and service matching. Our core system ingests structured professional data and participant preferences, using machine learning to generate accurate matches. This reduces trial and error in referrals and improves service connection.

Health businesses use our B2B portal to manage profiles, highlight availability and access demand insights. This empowers small practices and sole traders to compete and plan effectively.

Consumers benefit from a plain-English interface to search, filter and shortlist clinicians who align with their needs and values. SupportSorted is committed to AHPRA compliance, data privacy and inclusivity – ensuring AI adoption is safe, ethical and transparent.

our core features include:

  • AI-powered clinician matching based on structured data and participant preferences
  • accessible interface for consumers to search, filter and shortlist providers
  • B2B portal for health businesses to manage profiles and track demand
  • support for aged care and disability organisations adopting AI
  • commitment to compliance, privacy and ethical AI use.

Location

VIC

Industry

Healthcare and social assistance

Business area

Customer service

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Operations

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Marketing

AI enablement

Data services

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Research and innovation

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Software development

AI technology

Generative AI

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Large language models

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Virtual assistant

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