ShapeIT Solutions

ShapeIT Solutions helps organisations use artificial intelligence and AIOps to improve service delivery and IT operations. We provide consulting, design and implementation services, with a strong focus on observability so teams can understand and trust the systems they deploy. We ensure AI adoption is safe, ethical and reliable.

Our clients range from small and medium enterprises to large organisations. Many face pressure to modernise while managing cost and risk. We help them streamline service management, improve responsiveness and build a technology foundation that supports growth.

AIOps is central to our approach. We apply AI to automate IT operations – including monitoring, anomaly detection and incident response. This reduces noise, speeds up resolution and increases resilience across complex environments. We also extend AI into service management to support faster decision-making and better user experiences.

We avoid hype and focus on measurable outcomes. Our methods emphasise accountability and transparency. We partner with clients to embed practices that last – not just complete projects. The result is systems that are explainable, reliable and ready to scale.

We begin with discovery. We work with teams to map processes, pain points and opportunities. We design strategies that align with business goals and compliance needs. We then build and integrate AI systems, supported by observability frameworks that monitor performance and behaviour.

Our delivery model supports scaling, optimisation and governance. ShapeIT Solutions enables organisations to adopt AI and AIOps with confidence, efficiency and accountability.