Pear Australia Pty Ltd

Pear Telco is Australia’s most caring telecommunications provider, specialising in tailored communication solutions for the healthcare sector. With over 20 years of industry experience, we understand the unique challenges faced by medical practices and have built systems that improve efficiency, reliability and patient care.

Our flagship platforms, Hosted-X and the upcoming Hosted-X 2.0, are purpose-built phone systems that integrate with medical software. They offer advanced call management, secure connectivity and intelligent features that streamline administration.

We are also developing Aria, Australia’s first AI-powered medical phone assistant. Aria is designed to support - not replace - medical reception staff by handling repetitive tasks such as patient identification, appointment booking, triage support and call documentation. This allows receptionists and clinicians to focus on what matters most: providing compassionate, high-quality care.

Pear Telco is trusted by more than 400 medical practices across Australia. Our commitment goes beyond technology. We provide exceptional customer support, transparent communication and solutions that make healthcare operations smoother and safer.

By combining deep sector knowledge with innovative technology, Pear Telco delivers communication systems that empower healthcare providers, improve patient experiences and set a new benchmark for medical telecommunications in Australia.

Pear Telco provides intelligent telecommunications solutions purpose-built for the healthcare sector. Our systems are designed to simplify operations and enhance the patient experience.

Hosted-X and the upcoming Hosted-X 2.0 are secure, reliable and flexible phone platforms tailored to the needs of medical practices.

At the core of our innovation is Aria, Australia’s first AI-powered medical phone assistant. Aria improves patient access by:

• answering calls instantly
• identifying patients
• booking or rescheduling appointments
• capturing reasons for visits
• triaging based on urgency
• providing reminders
• integrating with practice management systems.

For reception staff, Aria reduces repetitive admin tasks so they can focus on personal, compassionate care. For clinicians, it streamlines documentation and follow-up. For patients, it means faster, more reliable access to the right care.

Our solutions are trusted by hundreds of practices and built with a commitment to security, reliability and continuous improvement. By combining advanced technology with a deep understanding of healthcare, Pear Telco empowers providers and supports better patient outcomes.