Nexus Beings

Nexus Beings is an Australian AI company that develops Digital Workers as a Service (DWaaS) for customer-facing businesses. The company combines real-time conversational video AI with smart kiosk hardware to deliver concierge, customer service, sales assistance and information services across industries including retail, hospitality, travel, healthcare, automotive and government services.

Its platform enables organisations to deploy AI-powered digital workers that support customer interactions, improve service delivery and help address workforce and staffing challenges. Nexus Beings combines conversational AI, physical deployment infrastructure and revenue-generation capabilities within a single platform, helping businesses enhance customer engagement while supporting operational efficiency.

Services include:

• Digital Workers as a Service (DWaaS)
• AI concierge solutions
• customer service automation
• sales assistance and lead engagement
• multilingual customer interactions
• AI kiosk deployments
• no-code AI agent development
• business system integrations
• AI-driven upselling and recommendations
• targeted advertising solutions.

Nexus Beings enables businesses to create and deploy customised AI agents through its no-code Agent Builder, allowing conversational workflows to be tailored to specific business requirements without extensive technical expertise. The platform supports integration with existing systems, including CRM, booking, ERP and point-of-sale platforms, enabling AI agents to carry out business tasks as part of customer interactions.

The company's AI capability combines conversational AI, real-time video interaction and enterprise integrations to support customer-facing operations in physical environments. AI agents can provide information, assist with transactions, deliver personalised recommendations and support multilingual engagements. In addition to improving customer experience and workforce productivity, the platform includes monetisation features such as AI-driven upselling, in-conversation recommendations and advertising, helping organisations generate additional value from AI deployments.