iTelaSoft

iTelaSoft helps organisations realise the value of artificial intelligence by turning complex data and business processes into intelligent, automated and insight-driven solutions.

Our expertise spans AI strategy, model development, safe deployment and governance. We support small to medium-sized organisations in financial services, telecommunications and healthcare to innovate confidently and responsibly.

AI enablement:

• predictive and prescriptive AI
  transform data into foresight. We help organisations cleanse and enrich data, build and fine-tune machine learning models, and create predictive and prescriptive insights.
• AI implementation services
  from concept to deployment, we implement end-to-end AI solutions or embed intelligent capabilities into existing business systems and applications.
• AI assistants and copilots
  build your own digital workforce. We design custom AI assistants and copilots.
• agentic AI workflow solutions
  develop next-generation workflows using autonomous agents and human-in-the-loop designs. We ensure these systems are reliable, explainable and governed through robust guardrails and AI observability practices.
• generative AI and large language model (LLM) solutions
  harness the power of generative AI for reasoning, content creation and intelligent automation.
• AI-driven data extraction
  uncover knowledge from unstructured data. Our AI-based document and data stream processing solutions use agentic and retrieval-augmented generation (RAG) techniques to prepare high-quality data for downstream AI applications.
• AI governance, risk and explainability advisory
  we guide leadership and implementation teams on responsible AI adoption — balancing innovation with trust, compliance and ethical use of data and AI technologies.

Pre-built solutions and starter kits:

• auto learning framework for ML model training and validation
• SMS conversational bot starter kit
• self-learning and self-adapting AI assistant framework
• voice conversation analysis starter kit
• knowledge server for AI
• unstructured radiology report inference kit.