Empathetic AI

Empathetic AI is redefining the future of tax, accounting and finance through domain-specialised AI agents built for real-world impact.

Its work spans three core pillars:

• Product: Luna is Australia’s first AI tax copilot, designed for accountants and small to medium enterprises (SMEs). It automates routine compliance, interprets complex legislation and brings practical intelligence to everyday tax work.
• Custom AI agents: Empathetic AI builds tailored AI agents for firms, associations and government partners to solve industry-specific challenges. These agents support workflow automation, intelligent advisory and safe, scalable AI deployment.
• Education and consulting: Empathetic AI leads the industry in AI education for finance professionals. Its CPD-accredited workshops and executive programs translate cutting-edge AI into practical, actionable knowledge aligned with local compliance, ethics and regulation.

Empathetic AI helps finance, tax and accounting professionals adopt AI in practical, safe and high-impact ways.

Its core product, Luna, reduces time spent on legislative research, assists with interpreting complex rules and provides first-draft advice to tax queries. Built with a strong compliance lens, Luna translates AI capabilities into real productivity gains for professionals who need accuracy and accountability.

Beyond Luna, Empathetic AI works directly with organisations to design and deploy custom AI agents tailored to their workflows. These agents support document processing, internal knowledge retrieval and client-facing automation all with explainability and governance built in.

Empathetic AI also runs AI workshops and CPD-accredited training to upskill teams and leadership on embedding AI safely into finance operations. This bridges the gap between strategy, compliance and execution.

Whether through product, consulting or education, Empathetic AI helps finance professionals move beyond generic AI tools and adopt domain-specific solutions they can trust.