E.C.F

ECF helps organisations use conversational AI to connect with communities and stakeholders across government, infrastructure, sustainability, property development, transport and tourism. Hello Lamp Post, offered in partnership with ECF, is an award-winning conversational AI platform that brings places to life, captures real-time insights, and uncovers genuine sentiment. It is a playful, inclusive and sustainable engagement tool that invites people to chat with their surroundings. It lowers barriers to participation and makes engagement accessible to all. 

Engagement happens in two ways: 

• place-based activation – any real-world location can be brought to life with QR codes, from a bus stop to a gate in an airport terminal, to a shopping mall 
• web app access – participants can continue conversations online from anywhere. 

The platform gathers real-time, location-specific insights, answers questions and shares updates in multiple languages – all without requiring an app or account. 

ECF supports clients with: 

• communications and engagement strategy 
• on-the-ground deployment 
• reporting and evaluation for measurable outcomes. 

From city streets to new precincts, airports to climate action programs, Hello Lamp Post helps organisations listen, learn and co-create better places with the people they serve.