DoubleDesk

DoubleDesk is an AI platform that helps small businesses automate customer interactions and administrative tasks through a workforce of configurable AI assistants. The platform enables businesses to deploy AI workers for functions such as call handling, customer enquiries, quoting, bookings, order capture, email management, lead follow-up, reporting and review management.

The platform is designed for non-technical users and allows business owners to create, configure and manage AI workers through a conversational AI assistant. Businesses can tailor AI assistants to support specific operational requirements and customer service processes.

DoubleDesk focuses on helping small businesses automate repetitive tasks, improve responsiveness and streamline day-to-day operations. The company also delivers events, webinars and networking activities that help businesses understand how AI can be applied to improve productivity and enhance customer experiences.