Black Tee Labs

Black Tee Labs is an Australian AI consultancy that helps enterprises solve practical business challenges using artificial intelligence. We focus on where organisations lose money, waste time or miss opportunities, then design AI solutions to fix those problems.

Unlike traditional consultancies that lead with technology, we start with business needs. Our approach combines technical expertise with business acumen and aligns with Australia’s regulatory environment.

Products:

• Strategic problem discovery – identify high-impact issues across operations, revenue and customer experience
• AI tool implementation – apply existing AI technologies to solve specific business problems
• Custom enterprise AI agents – build tailored solutions that integrate with existing systems

We work with Australian organisations to address:

• Revenue leaks
• Operational bottlenecks
• Customer friction
• Competitive disadvantages

Our implementations are security-first and technology-agnostic. We integrate with preferred systems and LLM providers, keeping data within organisational boundaries and avoiding unnecessary complexity or cost.

We improve consumer experiences by removing friction points such as long hold times, repetitive forms and inconsistent service. Our AI solutions enable:

• Faster service and support
• Personalised customer interactions
• Seamless online transactions
• Proactive notifications and faster approvals

By solving inefficiencies, we help businesses become more competitive and sustainable—delivering better products and services while maintaining fair pricing.