Axify AI

Axify is an Australian-founded SaaS company building agentic voice AI for hospitality and service-driven businesses worldwide. Our cloud-native platform, Axi, handles routine and complex phone interactions including reservations, event enquiries, order changes and post-visit questions with human-level nuance and 99 percent proven accuracy.

Axi blends state-of-the-art speech recognition, large language models and proprietary domain tuning to:

• autonomously resolve up to 85 percent of calls
• route exceptions to staff in real time
• learn continuously from venue-specific data
• reduce missed-call revenue leakage
• deliver consistent guest experiences across sites and time zones.

Axify integrates seamlessly with leading reservation, CRM and telephony systems. Our “train-once, scale-everywhere” model enables rapid deployment and ROI within weeks.

We start with a discovery workshop to map call flows, brand tone and guest experience standards. We then:

• fine-tune our LLM-based voice agent
• configure integrations (PMS, POS, CRM, telephony)
• run sandbox simulations to ensure compliance with privacy, accessibility and PCI-DSS requirements
• deploy via SIP or cloud telephony – no hardware required.

Post-launch, a dedicated success engineer reviews analytics, retrains the model and identifies new automation opportunities.

For partners and multi-brand groups we offer:

• white-label APIs
• webhook callbacks
• monitoring dashboards
• regular governance reviews aligned with ethical AI guidelines and Australian Privacy Principles.

Axify aims to become the invisible teammate powering every voice touchpoint in hospitality – helping venues grow sustainably while refocusing staff on high-value, personalised service.