AutoCall

AutoCall helps businesses modernise phone support using artificial intelligence. We replace outdated systems with an AI-powered voice platform that answers every call, routes it smartly and provides real-time insights.

Our platform includes:

• AI phone agents that respond instantly and naturally
• a cloud-based PBX system that removes queues and hardware
• analytics that transcribe and score every call

Unlike traditional call centres that sample a few interactions, AutoCall monitors all calls for quality and compliance. This ensures full visibility, auditability and coaching opportunities.

We work with customer experience and IT teams to:

• customise language models
• set up smart routing and escalation
• build dashboards for reporting and performance tracking

Our AI agents handle routine calls and pass complex queries to staff. Each interaction is recorded and analysed to improve service and meet regulatory standards.

AutoCall supports secure, modular deployment with usage-based pricing. Whether improving service delivery or unlocking insights, we help businesses move to intelligent voice infrastructure with speed and confidence.

Case study - https://www.autocall.com.au/case-studies/debt-collection