Airgentic

Airgentic is an agentic AI customer service platform purpose-built for technically complex environments. It supports the full customer lifecycle – from pre-sales inquiries and onboarding to troubleshooting and post-sales technical support.

Unlike generic AI chat tools, Airgentic is context-aware and capable of handling nuanced, high-stakes customer interactions with precision. It is designed for industries where accuracy, compliance and deep product knowledge are essential.

Products:

• Agentic AI platform – deliver intelligent, adaptive support across the customer journey
• AI workbench – manage workflows and deploy pre-trained models
• System integration – connect with internal tools and knowledge bases for consistent, brand-aligned responses

Airgentic helps organisations scale expert-level customer service without compromising quality or compliance. The platform enhances customer experiences by delivering fast, accurate and intelligent support across every stage of the journey.

It uses advanced reasoning, contextual awareness and real-time adaptation to understand follow-up questions and escalate when needed. By integrating with company-specific systems, Airgentic ensures responses are tailored, consistent and compliant.

Airgentic is used to reduce operational costs, improve satisfaction and free up human teams. It supports technical queries, complex setups and onboarding – transforming support into a seamless, scalable experience that meets the expectations of modern consumers.

With Airgentic, businesses no longer have to choose between efficiency and expertise – they get both, on demand.