365 Digital Consulting

365 Digital Consulting is an Australian technology consultancy specialising in Microsoft 365, Copilot and practical AI implementation for SMEs. We help organisations move beyond AI experimentation into secure, measurable business outcomes by combining AI strategy, governance and hands-on delivery.

Our core services include:

• AI readiness and Copilot enablement
• AI agent design and implementation (Copilot Studio, Azure Foundry AI and automation platforms)
• intelligent process automation across Microsoft 365, Teams, SharePoint, Power Platform, Dynamics 365 and line-of-business systems.

We also deliver modern workplace solutions such as document and records management, compliance and retention, workflow automation and Power Platform apps that simplify complex business processes.

365 Digital Consulting works closely with business and IT stakeholders to understand real-world workflows, design responsible AI and security controls and deliver solutions users actually adopt. We focus on clear use cases, rapid prototypes and incremental value rather than large, risky transformations.

Based in Sydney, we support clients across Australia, particularly professional services, construction, education, not-for-profit and other growing organisations that need enterprise-grade capability without enterprise-level complexity.

How we enable AI adoption:

• AI readiness and use-case discovery workshops to understand processes, data and risk profile
• roadmap design aligned with real business outcomes such as faster document handling, better customer response times or reduced manual data entry
• implementation using Microsoft 365 Copilot, Copilot Studio, Azure AI and workflow automation platforms.

Typical scenarios include AI agents that triage and respond to email and chat requests, summarise and file documents, update CRM or finance records and orchestrate approvals across multiple systems.

We wrap this with governance, security and change management: defining guardrails, access controls, prompts, templates, training and adoption support. The result is measurable productivity gains delivered in small, low-risk increments that build internal confidence in AI.